The Sun Journal newspaper will host a panel discussion called “Go Fire Yourself!” that will explore how to handle angry and difficult customers and citizens. Is the public really always right? How should you respond when a citizen goes too far? The 90-minute event will be held at Central Maine Community College in Auburn, starting at 7:30 a.m. on May 16. Panelists include: Patricia Griffin, University of Southern Maine marketing professor; Kathryn Fecteau, L.L. Bean job coach; and Carl Natale, the Sun Journal’s digital editor.
More information, and event registration
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