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Member Service Specialist - Maine Municipal Association

Start Date: July 10, 2024 | End Date: July 19, 2024
County: Kennebec County
Job Type: Maine Municipal Association Jobs

  • Are you a motivated, detail oriented, lifelong learner who enjoys developing solutions and solving problems while improving your own technical and customer service skills?

 

  • Do you have excellent communication skills and enjoy working with people to solve problems?

 

  • Do you want to contribute to an organization serving local government in their efforts to provide vital services to the communities in which you live and work?

 

Join the MMA Team!

The Maine Municipal Association is currently accepting resumes for the position of Member Service Specialist. This position is responsible for professional and technical work in the utilization, entry, and quality control of the Association's membership records and other related information resources. This work includes maintenance of the information stored in the Association's membership database as it relates to municipal officials, MMA memberships and subscriptions, and assists other staff and members with maintenance of data in related database modules, such as Affiliate Group memberships, Conference Registrations, Subscriptions, and product orders, to ensure consistency and accuracy of data. . The Member Service Specialist role serves as the initial customer service point of contact for the organization’s members with regards to member information, meeting registration and product sales through the association’s ecommerce platform.

The ideal candidate will have great attention to detail, a positive attitude, and enjoy working in a fast-paced team environment. Previous experience with customer relationship management (CRM) software or association management systems (AMS) software is a bonus.

The ideal candidate will also have experience in, and enjoy customer service. This position interacts with thousands of Municipal Employees across Maine.

MMA offers a comprehensive benefits package including an excellent work environment that fosters team collaboration and advancement opportunities. Salary commensurate with experience and training. Please submit a cover letter with resume along with salary requirement by Friday, July 19, 2024. Direct all correspondence either by fax, email or by U.S. mail to:

 

Human Resources Manager
Maine Municipal Association
60 Community Drive
Augusta, ME  04330

 

Email: HumanResource@memun.org

Fax: 207-624-0118

 

Please visit our website, www.memun.org to learn more about MMA

MMA is an Equal Opportunity Employer

 

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