Account Representative

Start Date: December 17, 2024 | End Date: February 28, 2025
County: Kennebec County
Job Type: Other
More Information: Click here

Maine Public Employees Retirement System (MainePERS) seeks an Account Representative to join our Survivor Services team. This customer service work is focused on providing support to employers, members and benefit recipients related to life insurance and survivor benefits. An employee in this position must apply knowledge of survivor services related statutes and regulations, to research, evaluate, and provide moderately complex information to a diverse audience. Basic accounting functions related to accurate billing and payment of premiums are also core components of this work. This includes responsibility to identify member status, group life insurance eligibility, and the variety of benefits available. Must have a good balance of compassion while providing ongoing technical assistance.

QUALIFICATIONS:

Minimum qualifications:

• High School Diploma plus Four (4) years of related responsible experience that demonstrates solid customer service skills: good listening and respectful communications; consistency in reviewing and assuring the accuracy of financial and written information prior to distribution; and fidelity to basic accounting principles.

• Previous work history must include practical experience with basic computer applications.

Preferred qualification:

• Associate degree in business, finance, customer service or other related field.

Salary: Begins at $43,763 in annualized with excellent benefits.

Benefits: We offer an outstanding benefit package including: 13 Paid Holidays, Health Insurance, Dental Insurance (fully paid), Vision Care, Life Insurance, Defined Benefit Pension Plan, Deferred Compensation Plan, substantial Tuition Reimbursement, Parental leave, Generous Vacation and Sick Leave.