City of Portland - Community Services Coordinator - Police Department

Start Date: August 28, 2024 | End Date: February 24, 2025
County: Cumberland County
Job Type: Public Safety - Police
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City of Portland - Community Services Coordinator - Police Department

The Police Department is seeking a proactive and community-focused individual to fill the role of Community Services Coordinator. This non-sworn position is crucial in enhancing the department’s engagement with the community, fostering positive relationships, and addressing community concerns. The ideal candidate will have a strong background in community outreach, exceptional communication skills, and a commitment to enhancing public safety and engagement.

This position plays a key role in the area of community policing, serves as a liaison to Portland citizens, and represents the Police Department in police/community affairs. The Community Policing Coordinator will work closely with patrol officers assigned to a geographic area within the city on crime trends and patterns as well as emerging neighborhood issues including property owner concerns, child welfare, and neighborhood quality of life concerns.

Duties & Responsibilities:

• Develop, implement, and manage community policing programs and initiatives to strengthen ties between the police department and residents.

• Facilitate community meetings, public forums, and events to address issues, gather feedback, and promote understanding of police activities and policies.

• Serve as a liaison between the police department and community organizations, schools, businesses, and residents, ensuring effective communication and collaboration.

• Address community concerns and complaints, providing resolutions and follow-up as needed.

• Collaborate with other departments, local agencies, and stakeholders to address public safety issues and enhance community relations.

• Prepare reports, analyze data, and maintain records related to community engagement and program effectiveness.

• Develop and distribute informational materials to educate the public about crime prevention, safety programs, and departmental services.

Requirements:

• Bachelor’s degree in a relevant field or equivalent education and work experience.

• Knowledge of the City of Portland, its neighborhoods, social services, and demographics.

• Knowledge of private and public resources available to assist neighborhood residents.

• Flexibility of work hours will be required as liaison work may be needed at varying times.

• Exceptional written, oral and platform presentation skills.

• Proven ability to work with socially diverse populations.

• Strong conflict resolution and team-building skills.

• Must pass Police background check.

Applications accepted until filled

Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

Pro-Tech Union position - Grade 6 - Annual salary range starting at $51,226.76, plus a generous benefits package.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:

• Free employee health insurance with the completion of wellness incentives

• Thirteen paid holidays

• Sick, vacation, and personal leave

• Life, dental, vision and income protection insurances

• Choice of retirement plans, including a pension plan

• Use of City recreation facilities

• Discount on professional development programs through USM and Thomas College

If you have questions or need assistance with the application, please contact Shae Gonzalez (City of Portland Recruiter) at sgonzalez@portlandmaine.gov or 207-874-8649

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov

To apply, visit https://apptrkr.com/5565373