IT Director Sagadahoc County

Start Date: October 11, 2024 | End Date: October 30, 2024
County: Sagadahoc County
Job Type: Other

The County is seeking an IT Director, please submit cover letters and resumes to Jessica Grey by October 30th.

FY’25 Salary: $83,741/annually plus benefits     Job Relationship:    Reports directly to the County Administrator. Supervises: IT Personnel (contract and hired) Manner of Review and Approval of Work: Through established policies and procedures, interpersonal contact, general direction, and supervision.
Employee Definition: Full-time/EXEMPT               Hours: 40+

Job Summary: The IT Director serves as the organizer, manager and budgeter of all technology systems not otherwise assigned for the County government offices and its reciprocal agencies as specified. This role provides long term planning for system upgrades and maintenance (capital planning), keeps County systems in compliance with federal and state statutes, and gives tech-support to employees of the County in a timely, cordial and professional manner so as to maintain services to the public.

Essential Duties and Responsibilities:

• Provides Desktop Support, including maintaining, repairing and upgrading, for computers, networks, printers, peripherals and software.
• Provides training to users on systems and applications.
• Assists in developing, implementing, and administering tech-related policies to ensure the consistent, efficient, and effective operation of information technology systems throughout the County.
• Provides support documentation, including procedural documentation.
• Manages user accounts (such as email, domain, database, County key card systems, and VPN), including creating new user accounts, monitoring, and changing account privileges, and closing accounts for terminated employees.
• Coordinates the activities of outside vendors and assists with the planning, design, research, and acquisition of new or upgraded network, hardware and software systems.
• Ensures data security associated with all County Technology Information Systems.
• Serves as primary contact with information system vendors for resources necessary to keep the County network and computer resources functioning properly.
• Creates and manages a yearly department budget for technology investments, maintenance, upgrades, dues, salaries, and infrastructure including capital planning, and fully participates in annual budget review as a Department Head.
• Manages and coordinates support of telephone systems.
• Manages and supports security camera systems.
• Provides law enforcement (public safety) data administration.
• May be required to work outside of normal hours to accommodate workflow and emergency situations related to supporting the 24/7 operations of Sheriff’s Office and Communications Center.
• The duties listed above are intended only as illustrations of the types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if work is similar, related or a logical assignment to the position. This description is not an exhaustive list of duties and responsibilities associated with this position.  While this is intended to reflect the current position, management reserves the right to revise these responsibilities or require other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, technological development, etc.).
  Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to attach/detach cables, handle, or operate objects and controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl. The noise level of this job is moderate. General office environment with automobile and radio equipment as well.   
• Specifications/Qualifications:

1. Education and Experience: High school graduate or equivalent.  Two or four-year college degree or targeted computer technology training program desirable, or a combination of education and experience.  
2. Minimum of three (3) years of experience as a full-time IT Professional. Demonstrated aptitude for learning new software and systems to high degree of proficiency in a matter of weeks.
3. Extensive working knowledge of computers and automated systems including Microsoft products, cloud-based systems, servers, web security, video equipment and law enforcement specialty software. Familiarity with office procedures and operation of office equipment.
4. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with colleagues. High level of customer service skills and patience with teaching and supporting people with a wide range of understanding and needs.
5. Ability to exercise sound judgment in evaluating situations and in making decisions. Ability to follow confidentiality protocols.
6. Understanding of government statutes and regulations as they relate to compliance.  

Sagadahoc County is an Equal Opportunity Employer. We pursue and maintain a work environment free of discrimination and harassment. Hiring decisions are based on job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, family, marital, civil union or domestic partnership status, past or present military service, or any other status protected by US law or the State of Maine. Fostering diversity and inclusion in our workforce is critical as a provider of essential services, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.