Training Contact & Support

Cancellations

If you need to cancel an existing registration please complete the Workshop & Event Cancellation Form.

Policies

Cancellations for MMA Workshops: 
Cancellations must be submitted using this Cancellation formto cancel your registration for an event. Cancellations received before [5 business days] will be assessed a $15 administrative fee for processing. Cancellations received on/after [7 days/5 business days] will be charged 50% of the course fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee. Registration substitutions are permitted for registrants within the same municipality/organization and will be assessed a $15 substitution fee. Please email [email protected] to request a registration substitution. Registration transfers to a future training offering are not permitted. 

If you have questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428 or [email protected]

Cancellations for MMA Webinars: 
Cancellations must be submitted using this Cancellation formto cancel your registration for an event. Cancellations received on/after [3 business days] will be charged a $15 cancellation fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee. Registration substitutions are permitted for registrants within the same municipality/organization and will be assessed a $15 substitution fee. Please email [email protected] to request a registration substitution. Registration transfers to a future training offering are not permitted. 

If you have questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428 or [email protected]

Cancellations MMA Hybrid In-Person/Virtual Events: 
Cancellations must be submitted using this Cancellation formto cancel your registration for an event. Cancellations received before [5 business days] will be assessed a $15 administrative fee for processing. Registration changes (switching from in-person to virtual or vice versa) will be assessed a $15 administrative fee for processing. Cancellations received on/after [5 business days] will be charged 50% of the course fee. Any registrant who does not attend and does not cancel their registration (i.e., no-show) and any cancellation received the day of the event will be charged the full registration fee. Registration substitutions are permitted for registrants within the same municipality/organization and will be assessed a $15 substitution fee. Please email [email protected] to request a registration substitution. Registration transfers to a future training offering are not permitted. 

If you have questions, please contact the Educational Services Office at (800) 452-8786 or (207) 623-8428 or [email protected]


Frequently Asked Questions: