Under the direction of the Library Director, the Youth Services Librarian assists in all functional and administrative duties related to the administration of Youth Services for Walker Memorial Library, including oversight of daily work activities of part-time employee assigned to the Youth Services area. The incumbent establishes and solidifies customer relationships by providing outstanding customer service to the public. Work is evaluated through observation, review, and reporting.
Primary Duties & Responsibilities (Illustrative Only)
- Effectively manages and coordinates the library’s Youth Services.
- Responsible for administering and managing the Children’s and Young Adult collections including acquisition, weeding, and supervising the maintenance of the collections. Maintains circulating collections in all formats.
- Remains current in the Youth Services field, including the identification of reading and teaching trends. Attends workshops, conferences, book review meetings, and reads professional literature to stay current in the field and identify reading and teaching trends.
- Creates, implements, promotes and presents programs for children and young adults.
- Plans and participates in the public relations and marketing efforts for Youth Services, and other library services as assigned.
- Disseminates information and provides readers advisory services to library patrons and creates and shares resources for parents, caregivers, and teachers.
- Acts as the community liaison for Youth Services. Speaks to community groups and represents the library at community programs, meetings, etc. as appropriate. Actively collaborates with Westbrook Schools, Westbrook Community Services, and outside agencies that support Westbrook’s youth. Responsible for collection development, literacy collaboration efforts, and related year-round programming for Westbrook’s youth.
- Supports Community literacy programming and events at the Community Center and elsewhere.
- Visits schools for outreach programming. Coordinates library orientation for elementary, middle school, homeschoolers, daycare, and nursery school groups.
- Collaborates with library staff to identify opportunities to integrate emerging technology and processes into Youth Services.
- Assists the Library Director in the recruitment, training, and oversight of part-time employees and volunteers assigned to Youth Services. Provides feedback regarding performance related issues to the Library Director and participates in the work evaluation process.
- May be designated as librarian in charge as needed, which may include, but is not limited to, acting on behalf of the Library Director, overseeing other library staff,
administering the library’s emergency action plan and making decisions based on sound judgement to ensure safe and uninterrupted library operations.
- Schedules staffing to ensure adequate coverage in Youth Services while ensuring part-time employee hours remain within established guidelines.
- Assists the Library Director in the development of the annual budget for Youth Services and participates in related capital planning as needed.
- Assists the Library Director in the execution of annual goals and objectives that support the Library’s mission and meet community needs.
- Conducts surveys and studies of existing public library youth services to continually improve on the quality of service to patrons.
- Participates in policy and procedure development for Youth Services. Communicates Youth Services policies and procedures to patrons and staff.
- Maintains a digital calendar. Uses social media, the library’s website, and other tools to promote and communicate library services and programming.
- Attends library board meetings as requested by the Library Director.
- Participates in professional development and other city mandated trainings.
- Cross-trains in various areas of the library and provides assistance, coverage, and support as needed, including acting on behalf of the Library Director when assigned.
- Promotes a safe and welcoming customer-focused environment at the library.
- Performs other related work as required.
Education, Training & Experience
- Master’s Degree in Library Science from an accredited college or university, preferably with an emphasis on Youth Services.
- Minimum of three (3) years professional public library experience, including one year of supervisory experience.
- A strong technology background including previous work with Minerva, or other technology consortiums, preferred.
- Prior professional experience working with children of all ages.
- Prior work in library service areas, including circulation, reference and cataloging preferred.
- Any equivalent combination of experience and education that provides the required knowledge, skills and abilities may be considered.
Requirements of Work
- Intermediate to advanced computer skills in Microsoft Office products, library specific software, internet use, and website maintenance. Must be capable of successfully learning new computer skills and software as needed.
- Ability to develop, maintain, and update a Youth Services website page, as well as perform general library website maintenance as needed.
- Must enjoy working with children and teens and possess knowledge of children’s and teen behaviors. Must have a strong background and comprehensive knowledge of children’s and Young Adult literature.
- Must enjoy working with the public and has the ability to effectively interact with individuals of all ages and demographics, including those with special needs.
- Maintains and applies up-to-date knowledge of the theories, principles, methods, techniques, tools and materials of library and information science.
- Demonstrates solid supervisory skills with the ability to effectively motivate, coach, and otherwise provide direction.
- Experience with library administration and management techniques.
- Communicates clearly and concisely, both orally and in writing, including making public presentations as needed.
- Establishes and maintains effective and appropriate working relationships with staff, peers, City and Library Officials, the general public, businesses, outside agencies, and labor union representatives.
- Exercises good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
- Responds timely and appropriately to inquiries and complaints and uses sound judgement in deciding whether to handle a problem or escalate it to the Library Director.
- Ability to manage multiple concurrent projects and meet deadlines utilizing strong organizational skills and attention to detail.
- Excellent customer service and interpersonal skills with the ability to deliver exceptional service and resolve disputes in a calm, respectful and positive manner.
- Strong user and supporter of reading, cultural, information and digital literacies
- Willingness and ability to attend conferences, workshops, seminars and other events as needed.
- Ability and willingness to successfully complete all necessary training.
- Ability to work a flexible schedule that meets the needs of library programming, which may include evening and weekend hours.
Interested applicants should submit a resume and cover letter to Debbie Comeau, HR Generalist, at email@example.com by Tuesday, August 27, 2019.
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