Code and Assessing Specialist - Westbrook

City of Westbrook Job Posting: Code and Assessing Specialist

The City of Westbrook is hiring for the position of Code and Assessing Specialist. This is a responsible and varied Code and Assessing position for the City of Westbrook which falls under the Planning, Assessing, and Code Enforcement Department where the communities of Westbrook and South Portland share Assessing services. The position maintains a variety of office records; processes various documents, including scheduling code inspections, collecting fees, applications for specific property tax exemptions and property transfers; and performs selected technical and administrative functions. Work is performed under supervision of the Director and general direction from the City Assessor in consultation with the Director, but independent judgment and ingenuity must be exercised in accomplishing Department objectives. Work is reviewed through conferences, analysis of reports and observation.


As an agency of city government, the PACE Department has a direct responsibility to the City administration and to the citizens of Westbrook. In all aspects of this job, the incumbent establishes and solidifies customer relationships by providing outstanding customer service to the public.


Job Duties:


  • Collects and accounts for various fees and services; secures cash draw receivables and issues payment receipts to customers; regularly prepares financial deposits in accordance with established City financial policies and procedures. Responsible for following all security measures to minimize potential loss.
  • Processes departmental billing/invoicing for various services (permits, fines, abutter notifications, street opening, etc.) through automated and manual methods.
  • Schedules appointments for Code Inspections.
  • Serves as resource person for all staff by disseminating information, interpreting, and responding to inquiries regarding Planning & Zoning Applications, Customer Complaints, Permit Applications, Violations, Street Openings, Revaluations, etc.
  • Knowledgeable of upcoming projects and initiatives of the Code Enforcement Officer, City Engineer, Planner, and Assessor.
  • Processes, reads, interprets, and researches deeds transferring ownership of property and updates records accordingly. Sources for property information will include, but are not limited to, Probate Court, the Registry of Deeds, and the City Clerk's office.
  • Researches properties and complex deeds and enters data into deed plotting software.
  • Determines eligibility, approves, and records all Homestead, Blind and Veteran's Exemptions according to Maine State Statutes.
  • Answers telephone and assists the public, providing information on a wide range of code ordinances and property tax issues for both real estate and personal property. Provides customer service by providing code and assessment information by telephone, mail, and email. Either responds to requests in accordance with ordinances and policies or screens or refers to appropriate staff or departments.
  • Prepares monthly and annual mailings to the public, including sending Sales surveys and Exemption information to new owners via USPS.
  • Retrieves and records new sales information and photos from Web based sources to maintain property database records.
  • Assists the Planning & Code Enforcement Department as needed, including assisting with customer needs at the counter or phone/email, mailing labels, and pulling of map and lot files.
  • Serve as recorder for Board of Assessment Review, Planning Board and ZBA, as needed.
  • Serves as staff coordinator for Board of Assessment Review. Updates membership annually to ensure all members are current and sworn in.
  • Organizes and maintains abatement and supplemental files.
  • Maintains City website with up-to-date code and assessing information.
  • Produces specialized reports for use by office staff, other departments, and the public. Maintains reports available to the public.
  • Orders supplies and maintains vendor payment records for the department.
  • Performs filing duties and maintenance required in the office. Maintains an organized filing system.
  • Performs other related duties as assigned by the Director.



  • High School diploma or equivalent supplemented by advanced training in Code, Assessing, and/or accounting.
  • Preferred Code and/or Assessing related experience (ordinances, reading deeds, understanding nature of real estate, municipal experience, etc.) or equivalent.
  • Any equivalent combination of education, training or experience that provides the required knowledge, skills and abilities will be considered, however preference will be given to those with more applicable experience.
  • Ability to acquire knowledge of City ordinances, land use ordinances, property tax law, and assessing procedures
  • Well-developed organizational skills, attention to detail and accuracy with that ability to work within deadlines.
  • Intermediate to advanced proficiency in the following computer software/applications:  Vison Appraisal, Microsoft Office:  Word, Excel, Outlook and Access, Trio, Munis, MyGov, Deed Plotter and Adobe.
  • Excellent interpersonal and communication skills with the ability to deal tactfully and effectively with the taxpayers, the general public, and other municipal employees.
  • Highly adaptable and flexible with an ability to work effectively as part of a professional team.
  • Ability to prepare effective correspondence on routine matters and perform routine office management details without referral to a supervisor.
  • Ability to work independently, prioritize workload and use sound decision-making and problem-solving skills to enhance effectiveness.
  • Ability to keep complex clerical records and prepare accurate reports.
  • Solid math skills with the ability to perform necessary accounting and mathematical computations.
  • Ability to successfully complete any necessary training.
  • Valid Maine Driver’s License.

Compensation and Benefits:

  • Competitive salary range of $21.74 - $30.99/hour.
  • A comprehensive benefits package includes medical (PPO plan with 88% employer premium contribution, plus HRA reimbursement), dental, vision, life insurance (one times base salary), short and long-term disability, and employee assistance program
  • Generous paid leave including vacation, sick and 13 holiday per year.
  • Tuition reimbursement at 75% for job-related courses.
  • Retirement program of the Maine Public Employees Retirement Plan (Maine PERS) or defined 457 with matching up to 6%.

Application Process:

  • Interested applicants should send their resume and letter of interest to the Human Resources Department at

Please feel free to share this posting with family and friends who may be interested!

The City of Westbrook is an Equal Opportunity Employer. We value a diverse workforce and workplace and strongly encourage women, people of color, LGBT+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Applicants selected as finalist for this position will be subject to a comprehensive reference and background check.

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