City of Portland - Shelter Security Guard, Oxford Street Shelter (Monday-Friday)


Health and Human Services Department – Social Services Division

- Full Time, (37.5 hours/week), Permanent Position - The schedule for this position is Monday – Friday, 8:00 AM-4:30 PM at the Oxford Street Shelter -

This position will handle internal and external security through visual observation at the Oxford Street Shelter.   When our new Homeless Services Center opens in the spring, this position will operate at the brand-new facility in the Riverside neighborhood. A successful candidate will be responsible for using shelter protocols to greet facility guests, perform scheduled and random searches during check-in/open hours times and by staff request. The Shelter Security Guard will be responsible for addressing guest or visitor concerns and conflicts, alerting Shelter/General Assistance staff of guests in crisis, assisting in emergency situations, and reporting any suspicious activity. The ideal candidate for this position has a professional disposition and excellent customer service skills. The ability to stay calm and de-escalate crisis situations, the ability to work on their feet for extended periods of time, and the ability to establish and maintain professional boundaries with clients is a must in this position.  Applicants should have previous experience with vulnerable populations, experience with incident documentation and related paperwork, experience working as part of a team in a fast-paced, client-focused setting, and demonstrated ability to communicate effectively with diverse community members.  Offers of employment are contingent upon the completion of a satisfactory criminal background check.  

This is a union position - CEBA - Grade 8 - Pay range starting at $18.47/hour.


Accepting applications for this position until Friday, March 31, 2023


To APPLY for this position, please click here:


City Benefits

Permanent employees receive a generous benefits package that includes paid holidays; employee health insurance; sick and vacation leave; optional life, dental, vision and income protection insurances; choice of retirement plans; and tuition reduction program with the University of Southern Maine and Thomas College.



The City of Portland is strongly committed to diversity in its workforce.

Women and Minorities are encouraged to apply.

We are an Affirmative Action/Equal Employment Opportunity employer.



***COVID-19 Vaccine Mandate***    For the safety of our employees and our constituents, the City of Portland requires that new employees be fully vaccinated against COVID-19 prior to the start of employment.  Candidates may request an accommodation for medical reasons or sincerely held religious beliefs at the conditional offer stage.


For questions contact Human Resources by email at or 207-874-8624. 

City Job Opportunities Website:



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